Our reviews

(7 Reviews)
Your trust is our top concern, so Poutine in Colours can't alter or remove it's reviews.

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December 05, 2021
Fast delivery and great food!

September 24, 2021
Poutine in Colours/ Lorenzo's on Arch St.
The vegan poutine they serve is not vegan. They use one fryer for all fried items, including items sold by Lorenzo's restaurant on Arch St. I advised them about their error 2 months ago. I called them today to see if they fixed their mistake, they have not. My advice to them has gone on deaf ears, and they continue to endorse this item on their menu. Poutine in Colours/Lorenzo's on Arch St. certainly lack integrity.
Sept. 22, 2021.
I posted this very same comment on their website yesterday. Their website states...
'Your trust is our top concern, so Poutine in Colours can't alter or remove it's reviews.' They removed my comment and did not respond. Lack of integrity x 2.
Sept.23, 2021.
And I'm not the only one who questions their integrity...
Julia Caramez
4 reviews
6 months ago
First and last time that I order food from this place.
They forgot to send my husband’s poutine and after I start eating mine I began to have an allergic reaction that normally only happens with lactose related food (milk, cheese and others) so now I’m afraid that my cheese curds aren’t vegan.
Now I’m to afraid to finish my lunch and my husband had to order something else.
Erin Jadaa
Poutine in colours · 2201 Arch St, Ottawa, ON K1G 2H5, Canada
Poutine in colours · 2201 Arch St, Ottawa, ON K1G 2H5, Canada
Poutine in colours · 2201 Arch St, Ottawa, ON K1G 2H5, Canada
· Reply · 1d
Erin Jadaa
If you write your review there, they can't delete it.
· Reply · 1d
Erin Jadaa
https://inspection.canada.ca/.../1364500149016/1364500195684 - choose potentially fraudulent or misrepresented product, or even do one for allergic reaction too.
May be an image of text that says '10:18 76% Make your selection... Food poisoning (foodborne illness) Allergic reaction Injury due to food product Food for babies or infants Issues with a food product Incorrect labelling Restaurant or retail stores Potentially fraudulent or misrepresented product Caffeinated energy drinks Other Link copied d'
· Reply · 1d
Erin Jadaa
Or just "Issues with a food product"
· Reply · 1d
Alexandra Lacelle
You should post this in the Ottawa Vegans and Vegetarians group to warn everyone. 😣
· Reply · 1d
Darlene Cordani
Update. It is now no longer endorsed as 'vegan poutine.' It is now endorsed as...
Veg Poutine
Fries, tomatoes, avocado, chives, vegan cheese and vegan gravy. Sept. 23, 2021.
· Reply · 22h · Edited
Darlene Cordani
But, they have only updated their website. It is still endorsed as 'vegan poutine' on ubereats and skipthedishes. Case closed.
Sept. 23, 2021.
· Reply · 21h
Erin Jadaa
Darlene Cordani have you contacted uber and skip? I'd let them know too
· Reply · 21h

June 28, 2021
Was very tasty

June 08, 2021
I ordered a cheeseburger, small poutine and strawberry cheesecake through SkipTheDishes. Poutine in Colours forgot the strawberry sauce. They DID include a note on the receipt that they don’t add extra items to burgers as they cost money. (I guess they were so concerned about this that they neglected to include the strawberry part of my strawberry cheesecake.) Had there been an option to add theses items from the burger’s menu, I gladly would have selected them. Since there was no indication of what condiments were on the burger, I asked for BBQ sauce, mayo, lettuce and hot peppers. -- I may have been pushing my luck with the hot peppers, but adding BBQ sauce, mayo and lettuce to a burger shouldn't have cost extra, and the customer shouldn't be scolded for that - especially a first-time customer.

The poutine was unspectacular - I expected more from a Poutine restaurant. The fries were meh, but there was a generous amount of cheese curds and gravy - the gravy was good. The cheeseburger, however, was delicious, and I would recommend it.

I won't be ordering from this restaurant again - there are plenty of others out there that get their orders right, and don't scold the customer for something where no options were provided for condiments (nor a description of what was included with the cheeseburger). When I pay almost $30 through a food delivery service, call me crazy but I expect my meal to be worth it.

May 28, 2021
Very yummy! Nice service too.
Thank you!

April 11, 2021
Okay poutine

February 25, 2021
I was brave and tried the Hawaiian poutine it was pretty good but may I suggest the idea of a Hawaiian pizza poutine with Italian sauce instead of gravy . I’m used to the taste of a Hawaiian pizza I think the gravy was throwing me off.